eg. QF123456-00 or QS123456-00
If your policy number starts with QF or QS, you need to download a claim form and follow the written instructions on the form.
eg. QIAUS123456
If your policy number starts with QI, you need to download a claim form and follow the written instructions on the form.
If you need help in making a claim or would like to follow up on the status of a claim, please contact our claims team using the relevant details below. Please note, if you are following up on a claim you recently submitted, it can take up to 10 working days from the time your claim was received before you can expect a reply.
Our Claims team is here to help if you need help making a claim, or would like to follow up on the status of a claim.
Phone: 1300 783 146 (within Australia)
Phone:+61 2 8256 1514 (from overseas)
Fax: 1300 657 127
PO Box A975
Sydney South NSW 1235
Australia