If your policy number starts with a single Q and does not start with QF or QS, you have the option of claiming online or downloading a claim form.
eg. QINZL 123456
If your policy number starts with QI, you need to download a claim form and follow the written instructions on the form.
If you need help in making a claim or would like to follow up on the status of a claim, please contact our claims team using the relevant details below. Please note, if you are following up on a claim you recently submitted, it can take up to 10 working days from the time your claim was received before you can expect a reply.
Our Claims team is here to help if you need help making a claim, or would like to follow up on the status of a claim